- Golden Rules -

The following policies represent the backbone of Ricky's Wall transactions. Do not hesitate to contact us in case you have any questions.

Customer Payment 

Ricky's Wall payment gateways accept all the major credit cards: Visa, MasterCard, American Express & Discover. These payments are processed by Stripe and secured by Shopify's industry standard PCI DSS Compliant encryption. Our store also accepts payments from the following parties: Amazon Payments, PayPal Express Checkout & ApplePay

Order Status & Shipping

Once we receive your order notification and payment, your items will be shipped within 1-3 business days. USPS First Class Mail is our primary shipping method and a tracking number will be provided via email as proof of shipping. Shipping is free on all orders. We use Mailing Boxes to ship all of our paintings. Currently, we only ship in the US, Canada & France.

Ricky's Wall Logo

Return Policy

Our policy lasts until 10 days after the delivery date of your item. After 10 days, we can’t offer you a refund. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. Please contact us before initiating any returns.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Shipping
To return your item, use the following return address: 1340 SW 119TH AVE Pembroke Pines Florida US 33025. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. You should also consider using a trackable shipping service to confirm your item delivery to us.